This privacy statement was last updated on October 3, 2024 and applies to citizens and legal permanent residents of South Africa.

In this privacy statement, we explain what we do with the data we obtain about you via https://martinestudio.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 To sell or share data with a third party

For this purpose we use the following data:

  • A first and last name
  • An email address
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data

Retention period

We determine the retention period according to fixed objective criteria: Data shared with third parties is retained for 2 years or as required by agreements with third parties.

1.2 Registering an account

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

Retention period

We determine the retention period according to fixed objective criteria: Account data is retained for 2 years after deactivation or closure. Purchase-related data is retained for 5 years to comply with Norwegian tax laws.

1.3 Payments

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered

Retention period

We retain this data upon termination of the service for the following number of months: Payment information is retained for 5 years to comply with Norwegian tax laws.

1.4 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • An email address
  • A first and last name
  • IP Address

Retention period

We determine the retention period according to fixed objective criteria: Data is retained for 2 years after the last interaction to ensure quality customer service and follow-up.

1.5 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

Retention period

We retain this data upon termination of the service for the following number of months: Customer support and purchase-related data are retained for 5 years to comply with legal obligations and to support any follow-up services.

1.6 To be able to comply with legal obligations

The collection is required or authorized by the following law or court/tribunal order:

Not applicable.

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered

Retention period

We retain this data upon termination of the service for the following number of months: Data required for legal compliance, including tax records and financial information, is retained for 5 years as mandated by Norwegian law.

1.7 Deliveries

For this purpose we use the following data:

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • Account name or alias
  • A telephone number
  • IP Address
  • Geolocation data

Retention period

We retain this data until the service is terminated.

1.8 To be able to offer personalized products and services

For this purpose we use the following data:

  • A first and last name
  • An email address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data

Retention period

We determine the retention period according to fixed objective criteria: Personalization data is retained for 2 years to tailor product and service offerings based on customer preferences.

1.9 Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • IP Address

Retention period

We determine the retention period according to fixed objective criteria: Analytics data is retained for up to 2 years to analyze and improve website performance.

1.10 Newsletters

For this purpose we use the following data:

  • An email address
  • IP Address
  • A first and last name

Retention period

We determine the retention period according to fixed objective criteria: Newsletter data is retained until the user unsubscribes or withdraws consent, and for up to 2 years afterward for audit purposes.

2. What if you don't provide us with your personal information?

If you don't provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.

3. Sharing with other parties

We only share or disclose this data to operators for the following purposes:

Operators

Name: The Print Space
Country: United Kingdom
Purpose: Print-on-demand and order fulfillment

Name: Stripe Payment Gateway
Country: United States
Purpose: For processing payments

Name: Monsterinsights
Country: United States
Purpose: Tracks and reports website analytics data, such as visitor behavior and website traffic. It shares this data with Google Analytics to help you analyze and improve site performance.

Name: Chatway Live Chat
Country: 
Purpose: Enables real-time communication between visitors and customer support via live chat. It collects and processes chat data to facilitate customer service and support.

Name: CTX Feed Pro
Country: United States
Purpose: Generates product feeds for e-commerce platforms like Google Shopping. It exports product information to third-party shopping services to improve marketing and sales.

Name: Google (Analytics, Search Console)
Country: United States
Purpose: Collects and processes website traffic data to provide insights into user behavior, traffic sources, and conversion tracking for website optimization.

4. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

5. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data processing agreement with Google.Google may not use the data for any other Google services.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

  • DKIM, SPF, DMARC and other specific DNS settings
  • Login Security
  • (START)TLS / SSL / DANE Encryption
  • HTTP Strict Transport Security and related Security Headers and Browser Policies
  • Website Hardening/Security Features
  • Vulnerability Detection

7. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

10. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Regulator South Africa:
P.O Box 31533,
Braamfontein,
Johannesburg,
2017
Complaints email:complaints.IR@justice.gov.za

11. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

12. Contact details

Martine Studio
Oslo
Norway
Website: https://martinestudio.com
Email: contact@martinestudio.com
Phone number: +4797528830

13. Data Requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form

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We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Martine Johannessen
Fridtjof nansens vei 5c, 0369 Oslo, Norway